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Privacy Policy

FlowDigitizing - Privacy Policy

At FlowDigitizing, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website and use our embroidery digitizing and vector conversion services.

By using our website, you agree to the terms outlined below.


1. Information We Collect

We may collect the following information when you use our website:

Personal Information

When you fill out forms, request a quote, or place an order, we may collect:

  • Full name

  • Email address

  • Phone number

  • Company name

  • Uploaded design files

  • Order details

Automatically Collected Information

When you browse our website, we may automatically collect:

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Date and time of visit

This information helps us improve website performance and user experience.


2. How We Use Your Information

We use collected information to:

  • Process and deliver embroidery digitizing services

  • Respond to inquiries and support requests

  • Improve our website and services

  • Communicate order updates

  • Maintain website security

  • Prevent fraudulent activities

We do not sell, rent, or trade your personal information.


3. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

  • Enhance user experience

  • Analyze website traffic

  • Improve functionality

You may disable cookies through your browser settings. However, some website features may not function properly without cookies.


4. Data Protection & Security

We implement appropriate security measures to protect your personal information, including:

  • Secure server environment

  • SSL encryption

  • Restricted data access

While we take reasonable steps to protect your data, no method of transmission over the internet is completely secure.


5. Sharing of Information

We may share information only when necessary to:

  • Complete service requests

  • Comply with legal obligations

  • Protect our rights or prevent misuse

We do not share personal information for marketing purposes without consent.


6. File Confidentiality

All design files submitted for embroidery digitizing or vector conversion are treated as confidential. Files are used solely for completing your requested services.


7. Third-Party Services

Our website may use third-party tools for hosting, analytics, payment processing, or communication. These providers are obligated to protect your information according to their privacy standards.

We are not responsible for the privacy practices of external websites linked from our site.


8. Your Rights

You may request to:

  • Access your personal data

  • Update incorrect information

  • Request deletion of your data

To make such a request, please contact us at:
Email: [Your Email Address]


9. Children’s Privacy

Our services are intended for business and professional use. We do not knowingly collect personal information from individuals under 13 years of age.


10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.


11. Contact Information

If you have any questions about this Privacy Policy, please contact us:

Flow Digitizing
Email: info@flowdigitizing.com
Phone: 0311-4986697
Website: flowdigitizing.com

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